Virtualized adds an AI assistant to your website that answers customers' questions from your own information, day and night, and emails you everyone who wants a viewing, a quote or a call back.
From £19 a month. No contract. Set up in an afternoon.
No new software to learn. Three steps and your website starts answering.
Opening hours, services, prices, stock and any rules. One fact per line, in plain English.
Paste the code we give you, or send it to your web designer. Works with WordPress, Wix, Squarespace and Shopify.
Your assistant answers visitors day and night and sends you the ones who want to talk to you.
Built for owners who can't always pick up the phone or reply straight away.
On Professional and Business, visitors write in Polish, Arabic, Yoruba, Zulu and many more, and the assistant replies in the same language, using your information.
When someone wants a viewing, a quote or a call back, it takes their name and number and emails them to you straight away, summarised in English.
Visitors can tap the microphone and talk, and hear the reply read aloud. Ideal on a phone.
It answers from the facts, prices and rules you give it. It won't invent prices, confirm bookings or give valuations.
Edit what it knows, read every conversation, mark enquiries done and download them as a spreadsheet.
Each assistant only works on your website. Chat transcripts are deleted after 90 days, and visitors are told it's an AI.
Anyone who gets enquiries through their website and can't always answer them.
Chat with assistants we've set up for two example businesses. Write in any language, or tap the microphone.
Pick the plan that fits how many people chat on your website and which languages your customers speak. Prices exclude VAT.
£19 /month
£49 /month
£99 /month
A conversation is one chat with one visitor. Cancel any time.
It says so, and offers to pass the question to you with the visitor's contact details. It's told never to guess.
Starter replies in English. Professional replies in 30+ major languages: Polish, Romanian, Spanish, French, German, Italian, Portuguese, Dutch, Lithuanian, Latvian, Bulgarian, Czech, Slovak, Hungarian, Greek, Turkish, Ukrainian, Russian, Arabic, Urdu, Hindi, Punjabi, Bengali, Gujarati, Tamil, Persian (Farsi), Chinese, Japanese, Korean, Vietnamese, Tagalog. Business replies in every language, including Twi, Yoruba, Igbo, Hausa, Swahili, Amharic, Somali, Zulu, Xhosa, Afrikaans, Sesotho, Sepedi, Setswana, Xitsonga, siSwati, Tshivenda, isiNdebele, using our most capable AI model. Speaking to it by voice uses the visitor's phone for most major languages. On Business, Twi has its own natural Ghanaian voice that works on any phone, with more African languages to follow.
It collects the visitor's preferred day and time and sends it to you to confirm. It doesn't confirm bookings itself, so you stay in control.
One chat with one visitor, however many messages it has. If you reach your monthly limit, new visitors see a short message until the next month.
No. You pay monthly and can cancel at any time; it runs until the end of the month you've paid for.
No. If adding a line of code to your website isn't something you do, we can help, or your web designer can do it in a minute.
Leave your details and we'll set up your assistant with you, usually within one working day.